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How can I pay for a PRO Membership?
If you are already a member and wish to upgrade your subscription to PRO, please go to the “Membership” page and change your subscription plan to Pro-account and follow the instructions. If you are new and wish to purchase a PRO membership, please ...
I am don't have a national id due to my age, can I become a PRO member?
Yes! Our aim is to make chess available for everyone. FIDE Online Arena welcomes players of all ages. To become a PRO member, click on "Become a member" and follow the instructions. When you get to the selfie stage, just add a picture of yourself and ...
How can I change my payment details?
To change your payment details, please click on your profile picture, then on "Membership" and then on "Change card".
How to cancel the auto renewal of my subscription?
To cancel the automatic renewal of your current subscription please do the following: 1. Log in to your account
. 2. Go to your profile by clicking on your avatar in the upper right corner 3. Click on "Membership". You will be directed to your ...
I'm not satisfied. How can I get a refund and cancel my subscription?
According to our Terms and Conditions, a user who is not 100% satisfied with their FIDE Online Arena membership is entitled to a full refund of the membership fee within 15 days from the date of purchase. If a player has paid for a FIDE Online Arena ...